Shipping Policy

Shipping Policy

Last Updated: May 17, 2026

At Zam Zam Store, we are committed to providing fast, secure, and reliable delivery services across Pakistan. We carefully pack and dispatch all orders to ensure products reach customers safely and in proper condition.

Delivery Coverage

We deliver products all over Pakistan through trusted courier partners.

Our current courier partners include:

  • M&P Express Courier
  • TCS

Additional courier services may also be used in the future depending on delivery location and service availability.

Order Processing Time

  • Orders are usually processed on the same day after confirmation.
  • Orders placed on Sundays or public holidays are processed on the next working day.
  • Customers may be contacted for order verification before dispatch.

Estimated Delivery Time

Estimated delivery times are:

  • Hyderabad to Karachi: Approximately 1–2 working days
  • Other cities in Pakistan: Approximately 5–7 working days

Delivery times may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.

Shipping Charges

  • Some products may include FREE shipping during promotions, discounts, or special offers.
  • Standard shipping charges apply on most products unless otherwise mentioned on the product page.

Shipping charges are calculated based on product size, weight, and delivery location.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) service in selected areas across Pakistan.

For certain products or high-value orders, advance payment may be required before dispatch.

Order Tracking

Once your order is dispatched, tracking information may be provided through WhatsApp, SMS, or courier tracking systems.

Customers can contact us anytime for shipment updates.

Packaging & Product Safety

We understand the importance of safe delivery for electronics and fragile products.

All products are packed using secure and protective packaging methods, including shock-proof packing where required, to minimize the risk of damage during transit.

Delivery Delays

While we always try to ensure timely delivery, Zam Zam Store is not responsible for delays caused by:

  • Courier service issues
  • Weather conditions
  • Public holidays
  • Natural disasters
  • Unexpected operational delays

Incorrect Address or Contact Information

Customers are responsible for providing accurate shipping details and contact information.

Orders delayed or returned due to incorrect information may require additional shipping charges.

Need Help?

For shipping or delivery-related assistance, feel free to contact us:

📞 Mobile / WhatsApp: 03348886591
☎ PTCL: 0222728639
📧 Email: contact@zamzamstore.com.pk
🌐 Website: www.zamzamstore.com.pk

Address:

Shop # 26, Allah Wala Plaza,
Rahat Cinema Road, Hyderabad

Thank you for shopping with Zam Zam Store.